LinAcc

Privacy Policy

Effective Date: January 2026
Last Updated: January 2026

1. Introduction

LinAcc ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our business management platform ("Service"). Please read this policy carefully.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, phone number, and password when you register
  • Business Information: Business names, addresses, registration numbers
  • Employee Information: Names, email addresses, phone numbers, ID numbers of employees you add
  • Communication Data: Information you provide when contacting support

2.2 Information Collected Automatically

  • Log Data: IP address, browser type, operating system, access times, pages viewed
  • Session Data: Login timestamps, session duration for security purposes
  • Device Information: Device type and identifiers for security and fraud prevention

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Create and manage your account
  • Send One-Time Passwords (OTPs) for authentication
  • Process your requests and transactions
  • Send important notices about your account and the Service
  • Detect, prevent, and address security issues and fraud
  • Enforce our Terms and Conditions
  • Comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption of data in transit using SSL/TLS
  • Secure password hashing using industry-standard algorithms
  • Regular security assessments and updates
  • Access controls limiting employee access to personal data
  • Session management with automatic timeouts

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. You are responsible for maintaining the security of your account credentials and email account.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: Third-party vendors who assist in operating our Service (email delivery, hosting)
  • Legal Requirements: When required by law, court order, or government request
  • Protection of Rights: To protect our rights, privacy, safety, or property
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize sharing

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We may retain certain information after account closure as required by law, to resolve disputes, enforce agreements, or for legitimate business purposes. Inactive accounts may be deleted after extended periods of inactivity with prior notice.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data, subject to legal obligations
  • Portability: Request your data in a portable format
  • Objection: Object to certain processing of your data
  • Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@linacc.co.za

8. Cookies and Tracking

We use the following types of cookies:

  • Essential Cookies: Required for authentication and security (session cookies, CSRF tokens)
  • Functional Cookies: Remember your preferences and settings

We do not use third-party advertising or tracking cookies. You can control cookies through your browser settings, but disabling essential cookies may prevent you from using the Service.

9. Third-Party Services

Our Service may use the following third-party services:

  • Email Services: For sending OTPs and notifications
  • Cloudflare Turnstile: For bot protection during registration

These services have their own privacy policies, and we encourage you to review them.

10. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to such transfers. We take appropriate safeguards to ensure your data remains protected in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

By using LinAcc, you acknowledge that you have read and understood this Privacy Policy.